Help Center

FAQs and install guidance

FAQ

What is Transocks?

Transocks is a back-home VPN for overseas users who need mainland apps, music, and video without stalls.

Is the mobile version free?

Yes—mobile free routes have no bandwidth, traffic, time, or check-in requirements.

How many devices can stay online?

One account supports up to three devices online at once.

Which platforms are supported?

Windows, Mac, Android, and iOS via TestFlight. Use the download page for official links.

Windows connects but cannot browse?

Allow network changes and whitelist the app in security software, then reconnect.

Where should I download? How do I contact you?

Use only the official links on the download page. For contact, join the Telegram group—email is retired.

Download Telegram channel